How FreshDrop Works

FreshDrop is a mobile grocery truck, not a delivery service. Instacart and Shipt are apps that hire personal shoppers to buy groceries from a store and deliver them. That model adds delivery fees, service fees, tips, and item markups that can inflate your total by 30-40%. FreshDrop is a fully stocked refrigerated grocery store that drives to your neighborhood. You shop directly from the truck — no shopper picking substitutes, no missing items, no markup, no app, no delivery fee. We also accept EBT and Lone Star cards, which most delivery apps don't.

A mobile grocery truck is a refrigerated truck outfitted like a small grocery store. Instead of you driving to a store, the store drives to you. FreshDrop's truck carries bulk meats, frozen goods, pantry staples, snacks, household essentials, and produce. We pull up to your neighborhood, apartment complex, church, or workplace, and you shop right from the truck. No pre-orders, no app, no waiting on a delivery driver.

Call or text (346) 480-5999 with your name and location. We accept scheduling requests 24/7. Tell us where you are — a home address, apartment complex, church parking lot, workplace, or community event — and we'll book a truck stop at a time that works for you. Delivery hours are Monday through Friday 9AM to 5PM, with Saturday and Sunday availability by appointment. The driver always calls or texts before heading your way.

No. FreshDrop never charges a delivery fee — anywhere in our 50-mile service area. The only requirement is a $150 minimum order. There are no service fees, no tips, no markups, and no surge pricing. The price you see at the truck is the price you pay. First-time customers can use promo code FRESHDROP35 for $35 off their first order.

Yes — and this is one of the biggest reasons FreshDrop exists. Your EBT, SNAP, or Lone Star card works at the truck the same way it does at any grocery store. Swipe it, eligible items get charged to your benefits, done. We also take credit, debit, Apple Pay, Google Pay, and Cash App, so you can split payment if part of your order is non-EBT eligible (like household items). For more on this, see our dedicated EBT grocery delivery page.

$150 minimum per order. Because FreshDrop focuses on bulk groceries and family-sized portions, most households easily meet this minimum in a single shopping trip. Compare that to delivery apps: the minimum may only be $10-$35, but by the time you add the service fee, delivery fee, tip, and item markups, you're paying significantly more per dollar of actual groceries.

The truck is stocked with bulk meats (chicken, beef, pork, seafood — often in family or case sizes), frozen goods, pantry staples (rice, beans, oils, canned goods), snacks, household essentials, and produce. Inventory is curated specifically for what Houston families buy in volume. We focus on quality bulk groceries at fair prices rather than trying to carry every brand and size you'd find at a full supermarket.

FreshDrop serves 29 mapped communities across Greater Houston — from Montgomery County in the north (Porter, Spring, Conroe, New Caney) to the Bay Area in the south (Pearland, Friendswood, League City), plus everywhere in between including Katy, Sugar Land, Cypress, Tomball, Pasadena, Baytown, and the inner Houston neighborhoods (Third Ward, Acres Homes, Greenspoint, Alief, Sunnyside, and more). See the full list on our Areas We Serve page. If your area isn't listed, call us anyway — we expand based on demand.

Yes — this is one of our most popular services. We partner with apartment complexes, churches, nonprofits, senior communities, and workplaces across Houston to set up recurring truck visits at no cost to the property. Your residents, congregation, or employees get reliable access to affordable groceries without having to leave the property. Call (346) 480-5999 to set up a partnership.

Yes — you shop directly from the truck, so you'll need to be present (or have someone there to shop on your behalf). This is different from delivery: nothing is left at your door. The driver calls or texts before arrival, so you'll know exactly when to come out. The trade-off is that you see and pick exactly what you're buying — no substitutions, no surprises.

Truck stops run Monday through Friday, 9AM to 5PM. Saturday and Sunday stops are available by appointment — call ahead for weekend availability. Scheduling requests are accepted 24/7 by phone or text; you can call (346) 480-5999 at any hour to book a stop, even outside delivery hours.

For comparable groceries, almost always yes — sometimes dramatically so. Delivery apps typically mark item prices up 15-30% above in-store prices, then add a 5-10% service fee, a $3.99-$9.99 delivery fee, and an expected 15-20% tip. For a $150 grocery order, those fees and markups can add $50-$80. FreshDrop has none of that. A $150 order at FreshDrop is $150 — full stop. That's the single biggest reason customers switch.

Food trucks sell prepared food (tacos, BBQ, etc.). Farmers markets sell mostly produce from local growers. FreshDrop is a mobile grocery store — we sell the full range of groceries you'd buy at a supermarket: meats, frozen, pantry, snacks, produce, household items. The truck is refrigerated and laid out like a small grocery store inside, not a hot kitchen or an open-air stand.

When you call to schedule, you can let us know if there's anything specific you're hoping to find, and we'll do our best to have it on the truck. But the main model is in-person shopping at the truck — you browse what's stocked and pick what you want. There's no pre-order cart like a delivery app. Most customers find this works better because they can see freshness and condition directly.

Not at all. The whole process is intentionally simple — one phone call, one truck stop, one shopping trip. If it's your first time, just call (346) 480-5999 and tell us. We'll walk you through scheduling, what to expect when the truck arrives, and which payment methods work best for you. First-time customers also save $35 with promo code FRESHDROP35.